Vacant job

Question: Who is super friendly, engaged, and driven?

Answer: Our new Customer Support/Sales Representative

If you are passionate about superior service and long-term customer relationships, you already have something in common with us. If you are also attentive, results-oriented, and want to be part of the journey to make one of the cleaning industry's cleanest companies the best workplace in the country — then we want you to reach out to us today.

Your role: A warm service professional with drive and heart

As a Customer Support/Sales Representative, you are an important link between HomeMaid and our customers. You provide both existing and potential customers with warm and professional service via phone and email. With attentiveness and proactivity, you respond to inquiries, anticipate needs, create personalized quotes, manage changes in schedules, and follow up to ensure our customers are completely satisfied. Additionally, you will actively take the initiative and contact potential customers based on inquiries and leads. With your commitment and ability to build relationships, you will expand our customer network and help shape HomeMaid's success in the market. You are also a supportive colleague who is there to help and support your coworkers when they need it. This is a valuable contribution to a strong collaborative culture and a positive work environment. Or as we say at HomeMaid: Better together!

You will work with:

• Driving profitability within your area of responsibility
• Actively contributing to the office and business development
• Supporting customers via phone and email
• Creating and sending quotes
• Following up, analyzing, and keeping statistics on sales and delivery
• Establishing and nurturing relationships with customers
• Driving upselling
• Managing other tasks related to customers/business

We are looking for someone who…

…is an enthusiastic and driven person who thrives in a dynamic work environment. You are passionate about first-class service and customer interaction! You are self-sufficient with a passion for building long-term customer relationships. You are a problem solver with good structure, a high sense of responsibility, and a love for working in a fast-paced environment. Naturally, you enjoy meeting, talking to, and listening to people — that is the key to you often being described as an engaged and service-oriented person! If you also find it fun to sell, then we are a workplace where you will have the opportunity to continue developing that skill.

This position suits you if you are:

• Self-sufficient, driven, and engaged
• Responsible and reliable
• Inclusive and respectful in contact with different people
• Service-oriented and good at handling different people in various
• situations
• Solution-oriented and a spreader of joy
• Able to prioritize and sort among several parallel tasks and act professionally

To succeed in this position, we believe you have:

• Good computer and system skills, preferably experience with LIME
• Fluent Swedish and good knowledge of English in speech and writing
• Good communication skills
• Previous experience in sales, customer contact, and administration is a big plus

About the position:

Your working hours are mainly during the day, Monday to Friday. The team currently consists of several internal staff, Sales Representatives, Team Leaders, and Service Assistants. Together, you work to become even – Better together.

Location: Home Office Falun

Employment: 100% from 2025-06-01 to 2025-08-08 with a chance of extension

Start date: Start according to agreement.

Apply by: 2025-04-13

Warm welcome with your application!

Since the mid-90s, HomeMaid's employees have helped thousands of customers achieve a cleaner, more pleasant everyday life by providing home cleaning, commercial cleaning, property cleaning, window cleaning, and much more. This is the simple, clear idea on which HomeMaid was founded in 1997: To make everyday life easier for its customers. It quickly proved to be a successful concept. Since 2000, the head office has been located in Halmstad, but HomeMaid is now present from Skåne in the south to Sundsvall in the north. The company has been publicly listed since November 2005. As a member of Almega's industry organization for household services, we advocate for insurance, pension agreements, and job security. We naturally have collective agreements and together with our approximately 1000 employees, we build a good value-driven workplace with the vision Better together. Please read more at homemaid.se/jobba hos oss.